FREQUENTLY ASKED QUESTIONS
Is this your first visit? Welcome!
We’re here to help if you have questions and most of our most common ones are answered below. If your question is not answered here, please call the Box Office on 9467 7118. If the Box Office is unattended, please leave a message.
General questions
Important information regarding COVID-19 and the Koorliny Arts Centre Kwinana
As of April 29, 2022, patrons are no longer required to wear a mask indoors or show proof of vaccination as a condition of entry.
The safety of our staff, artists, patrons and the general public is always our greatest priority. If you are feeling unwell or displaying flu-like symptoms, please DO NOT attend the Centre. Call our box office on (08) 9467 7118 if you need assistance.
Koorliny follows COVID-Safe guidelines and has taken steps to brief our staff, to increase venue cleaning frequency, and make hand sanitiser accessible to all staff and guests of the Centre.
If you are coming to the Centre, please follow these healthy hygiene habits:
- Wash your hands regularly for at least 20 seconds, using soap and water, or an alcohol-based gel (singing a song chorus makes the time go faster).
- Cover your mouth/nose with a tissue or flexed elbow if you need to cough or sneeze, and wash your hands again afterwards.
Koorliny Arts Centre Kwinana is closely monitoring COVID-19 advice from the Australian Government Department of Health, and we will keep patrons, artists, and the community updated should our situation change.
Koorliny Arts Centre is a thriving and well-equipped venue that presents a mix of community and professional shows, the Stories on Stage program, and the annual Kwinana Dance Festival, and a variety of classes and workshops. For more information, see the ABOUT page.
We currently have two theatres and a number of studios available for hire. For more information, see the VENUE HIRE page.
Auditions are advertised on our AUDITIONS page, Facebook page and other Facebook theatre groups, on Twitter, Stage Whispers, and in local newspapers.
You can also subscribe to our monthly e-newsletter for updated news.
No. However, Theatre 1 is available to hire for movie showings.
Koorliny Arts Centre Kwinana obtains an Occasional Liquor License for selected shows.
You can audition for shows or volunteer to be part of the crew. Contact us here for more information.
If you represent a company, you can also become a corporate partner. Please use the contact form and mention CORPORATE PARTNER in the subject line.
Latecomers will not be admitted until there is a convenient break in the program, if at all, and admission is at the discretion of the duty manager on the night of the performance.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Parking/accessibility
Yes. Ample free parking is available within the centre grounds, and there is additional parking immediately adjacent in the City of Kwinana parking lot.
Three disabled bays are situated next to the walkway leading to the main entrance.
Yes. Koorliny Arts Centre Kwinana is easily accessible for patrons with special requirements.
Three disabled parking bays are situated next to a ramp and walkway leading to the main entrance, which has automatic doors. A ramp leads towards the foyer and theatre areas. The outside rooms and amphitheatre are accessible through an automatic door near the Box Office.
Koorliny Arts Centre has a number of dedicated wheelchair seating options. Please discuss your requirements with Box Office staff.
There are two toilets with wheelchair access near the main theatre entrance.
Ticketing & payments
It is a requirement under City of Kwinana Building Regulations that patrons over 18 months have a valid ticket, even if they are sitting on another patron’s lap.
Patrons under 18 months old, as long as they are not occupying another seat, do not require a paid ticket.
Yes. We don’t hold tickets so you will need to pay for them by credit/debit card (online and phone) or cash (Box Office). Tickets will only be issued upon full payment.
Yes. We accept Mastercard and Visa. We do not accept American Express or Diners Club.
Yes. EFTPOS is available for Box Office purchases and kiosk purchases over $5.
No. We don’t offer PayPal because it does not work with our ticketing system interface.
Yes. Koorliny Arts Centre is an affiliate of the WA Companion Card program, providing Companion Card holders a second ticket for their carer at no extra cost (selected shows). Please make the Box Office aware that you are a Companion Card holder when making your booking.
There are no refunds on any ticket except as required by law.
If events need to be cancelled or postponed due to COVID-19, we will be in touch via email or telephone.
Note re refunds relating to 2022 State Government mandates relating to proof of vaccination: Any tickets purchased from Friday, January 14, 2022 are purchased under the updated Terms & Conditions. Refunds will not be provided where the conditions of entry are unable to be met. If events need to be cancelled or postponed, we will be in touch.
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